From ad-hoc support to monthly maintenance agreements, Big Group Insight can tailor the support you need
We understand that our customers are busy people. They have companies to run, products to sell, targets to hit and that’s just a few of the everyday things on their to do list. Which is why we have created a website Maintenance Agreement service that can be tailored to your needs.
We offer a variety of maintenance options as we know that not one size fits all. From basic software upgrades and backups to every day updates and creating fresh new content, we’re here to support you so you can get on with doing what you do best.
We have found that the majority of our Website Maintenance customers choose one of the following three options:
• Ad-Hoc Maintenance Agreement – pay as you go
• Monthly Maintenance Agreement – agreed set of monthly hours paid monthly
• Annual Maintenance Agreement – agreed set of monthly hours paid annually
Our Maintenance Agreement work encompasses the following but is not limited to:
- Word press and plug in updates
- Small copy changes
- Image changes
- Adding or editing information
- Updating links
- Fixing errors and faults
- Page speed optimisation
- Adding new pages and features
We understand that each business is unique and has different requirements which is why we tailor our Maintenance Agreements to each customer and their website. We can discuss what services you are looking for and how best we can support you and your business. With our flexible agreement options, you can either pay as you go or agree a fixed monthly or annual amount.
Please do get in touch today, we would be delighted to hear from you and discuss how we can best support you.